25 Years Building Technology

Practical AI and digital transformation with governance built-in

For the last decade, we've been working very closely with the Scottish public sector in digital transformation and modernizing services. More recently, our focus is practical AI—using it safely, responsibly, and with real impact.

Our Journey

25 Years

Technology Experience

Quarter century building and shaping technology across industries.

10 Years

Public Sector Focus

Working closely with Scottish public sector on digital transformation.

Recent

Practical AI

Using AI safely, responsibly, and with real impact—proven in Scottish courts.

Our Philosophy

"AI as Co-Pilot, Not Pilot"

Introducing any new technology in justice is hard work—never mind something as fast-moving as AI. We have to be careful, because the stakes are higher. We are dealing with people's rights, their liberty, their livelihoods.

Purpose

Every project must clearly serve a need: make access easier, decisions fairer, or processes faster—ideally all three.

Trust

It has to be understandable, auditable, and lawful—so people know what it is doing and why, with humans in control.

Our Approach

How we implement AI and technology transformation

1

Start Small and Useful

Low-risk, high-benefit work. Prove value before scaling.

2

Write the Purpose in One Line

Clear objectives. No ambiguity about what we're solving.

3

Do Governance Early

DPIA, lawful basis, threat modelling from day one—not as an afterthought.

4

Keep Humans in the Loop

AI suggests, humans decide. Full audit trail for accountability.

5

Move at the Speed of Data

AI can sprint, but delivery moves at the speed of data, permissions, and governance.

6

Measure Real Outcomes

Time saved, error rates, user experience—not vanity metrics.

7

Co-Design with Users

Built with teams, not for them. Adoption requires ownership.

8

Pilot → Learn → Scale or Stop

Evidence-based decisions. If it doesn't work, we stop and learn.

What We've Learned

Start small and useful. Write the purpose in one line and do governance early—DPIA, lawful basis, threat modelling.

Keep humans in the loop with an audit trail. AI assists, humans decide.

Expect the slow lane to be the data: finding it, permission to use it, cleaning it, and wiring it into legacy—AI can sprint; delivery moves at the speed of data and governance.

Measure real outcomes (time saved, error rates, user experience), co-design with users, and pilot → learn → scale or stop.

Above all, move at the speed of trust.

Proven Track Record

Real results from Scottish Courts

AI Transcription

Court hearings for Scottish Courts & Tribunals

837+ documents generated
98% accuracy (with Scottish accents!)
"Game changer" - Judge feedback

Document Intelligence

Civil case document processing

63% efficiency gain
85% error reduction
70% faster processing

Ready to Work Together?

Let us discuss how we can help you transform with AI and technology—safely, responsibly, and with real impact.

Get in Touch