Privacy Policy

Introduction

LeftRight.ai is a trading name of Ctrl Alt Del Ltd ("we", "our", or "us"). We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are registered in England and Wales and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

Information You Provide

• Contact information (name, email address, phone number, company name)
• Enquiry details submitted through our contact forms
• Communication records when you correspond with us
• Service requirements and project specifications

Information Collected Automatically

• Device information (browser type, operating system)
• Usage data (pages visited, time spent on site)
• IP address and general location data
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Deliver our AI consulting and software development services
• Send you relevant information about our services (with your consent)
• Improve our website and services
• Comply with legal obligations
• Process contracts and business relationships

Legal Basis for Processing

We process your personal data based on:

• Consent: When you submit a contact form or subscribe to communications
• Contract: When necessary to perform a contract with you
• Legitimate interests: For business operations, security, and improving our services
• Legal obligation: When required by law

Data Sharing

We do not sell your personal data. We may share your information with:

• Service providers who assist in our operations (hosting, email services)
• Professional advisers (lawyers, accountants) when necessary
• Regulatory authorities when required by law
• Business partners with your explicit consent

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are typically retained for 3 years unless you request earlier deletion.

Your Rights

Under UK GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restrict processing: Request limitation of how we use your data
• Data portability: Request transfer of your data
• Object: Object to processing based on legitimate interests
• Withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at hello@leftright.ai.

Cookies

Our website uses essential cookies to ensure proper functionality. We may also use analytics cookies to understand how visitors interact with our website. You can control cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.