Terms of Service

Last updated: December 2024

1. Introduction

Welcome to LeftRight.ai. These Terms of Service ("Terms") govern your use of our website and services. LeftRight.ai is a trading name of Ctrl Alt Del Ltd, a company registered in England and Wales.

By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Our Services

LeftRight.ai provides AI consulting, software development, and digital transformation services including but not limited to:

  • AI strategy and implementation consulting
  • Conversational AI and chatbot development
  • Document intelligence solutions
  • AI transcription and translation services
  • Custom AI/ML development
  • Software delivery and digital transformation

3. Use of Website

You agree to use our website only for lawful purposes and in a way that does not:

  • Infringe the rights of others or restrict their use of the website
  • Violate any applicable laws or regulations
  • Transmit harmful code, viruses, or malicious software
  • Attempt to gain unauthorised access to our systems
  • Collect or harvest information about other users
  • Interfere with the proper functioning of the website

4. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Ctrl Alt Del Ltd or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent. You may view and print pages for personal, non-commercial use only.

5. Service Engagements

Professional services are provided under separate agreements. When you engage us for consulting or development work:

  • A specific Statement of Work (SOW) or contract will govern the engagement
  • Pricing, deliverables, and timelines will be agreed in writing
  • Intellectual property rights will be defined in the service agreement
  • Confidentiality obligations will apply to both parties

For public sector clients, we are approved on the Crown Commercial Service RM6200 framework, and engagements may be governed by framework terms.

6. Enquiries and Contact Forms

When you submit an enquiry through our contact form, you confirm that the information provided is accurate. We will use this information to respond to your enquiry and may follow up regarding our services. Submitting an enquiry does not create a contractual obligation on either party.

7. Disclaimer of Warranties

The information on this website is provided "as is" without any warranties, express or implied. While we strive to keep information accurate and up-to-date, we do not warrant that:

  • The website will be available without interruption
  • The website will be free from errors or viruses
  • All information will be complete, accurate, or current
  • The website will meet your specific requirements

8. Limitation of Liability

To the fullest extent permitted by law, Ctrl Alt Del Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use or inability to use the website
  • Any errors or omissions in website content
  • Unauthorised access to your data
  • Any third-party content or links on our website

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of these external sites. Accessing third-party links is at your own risk.

10. Indemnification

You agree to indemnify and hold harmless Ctrl Alt Del Ltd, its directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the website or violation of these Terms.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Contact Information

If you have any questions about these Terms, please contact us:

Ctrl Alt Del Ltd
Trading as LeftRight.ai
Oxford, United Kingdom
Email: hello@leftright.ai